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Authors : 1. Irina I. Antonova,
PhD (Physics and Mathematics), Associate Professor
Institute of Economics, Management and Law (Kazan), Russia
2. Stanislav A. Antonov,
PhD (Economics), Associate Professor
Institute of Economics, Management and Law (Kazan), Russia
3. Gulnara C. Akhmadeyeva,
PhD (Economics)
Ministry of Industry and Trade of Tatarstan Republic Kazan, Russia
Features of implementing lean production in social establishments
Objective: to disseminate ideas and principles of implementing the methodology of lean production.
Methods: practical approaches to implementing the tools of lean production in social establishments.
Results: basing on the analysis of the problems of implementing the tools of lean production in governmental establishments of Tatarstan Republic, ways are proposed to optimize the functioning of establishment of the sphere. Features of all services rendered by state establishments are described. Problems are described, appearing at the beginning of optimization process.
Scientific novelty: new approaches are revealed to the solving the problems of optimizing the functioning of social establishment using the principles of lean production. Tasks are presented, which should be solved during the process of implementation of lean production, namely, creating of the system of constant improving. Lean production methodology is proved to be purposeful for implementation in state sector from the point of view of increasing the customer and personnel satisfaction by reducing the labor-consuming operations and shortening the period of services rendering.
Practical value: possibility to optimize the functioning of social establishments in Tatarstan Republic by implementing the tools of lean production and revealing new directions of improving the quality of the services rendered.
Keywords :
lean production; stream cards; customer satisfaction; personnel; competitiveness; organization; optimization process
Bibliography :
1. Laiker, Dzh. Sistema razrabotki produktsii v TOYOTA: Lyudi, protsessy, tekhnologii (Production design system in TOYOTA: People, processes, technologies). Moscow: Al'pina Biznes Buks, 2007, 440 p.
2. Dzheims, P. Vumek, Deniel, T. Dzhons Berezhlivoe obespechenie. Kak postroit' effektivnye i vzaimovygodnye otnosheniya (Lean provision. How to build efficient and mutually beneficial relations). Moscow: Al'pina Pablisher, 2006. 264 р.
3. Shuker, T., Tepping, D. Berezhlivyi ofis. Upravlenie potokami sozdaniya tsennosti (Lean office. Value creating processes management). Moscow: Standarty i kachestvo, 2009, 205 p.
4. Antonova, I. I., Antonov, S. A., Antonov, V. S., Dmitrieva, G. R., Khadieva, A. T. Lean approach to involving personnel into the process of production improving, Kazanskaya nauka, 2013, no. 4, pp. 20–23 (in Russ.).
5.Antonov, S. A., Antonova, I. I. Efficient system of personnel motivation as the basis of “lean management”. Standarty i kachestvo, 2013, no. 2, pp. 82–84 (in Russ.).
Citation :
Antonova I. I., Antonov S. A., Akhmadeyeva G. C. Features of implementing lean production in social establishments, Actual Problems of Economics and Law, 2014, vol. 8, No. 1, рр. 84–87.
Type of article : The scientific article
Date of receipt of the article :
28.01.2014
Date of adoption of the print :
03.03.2014
Date of online accommodation :
25.06.2016
